In order to keep their firms competitive and able to benefit from new opportunities that arise this year, nearly 4 in 10 firms report that they will invest in new information technology and communication systems. Given the sharp economic downturn, 17% expect to reduce staff considerably, 14% plan to offer an expanded set of design or construction services, and 8% plan to diversify into new sectors or geographic areas.
Source: Survey of AIA’s Architecture Billings Index panelists (representative of firms and construction activity across the U.S.), April 1-9, 2020.